Your Pets Are Our Top Concern
We are fully committed to the health and well-being of the beloved pets in Walnut Creek, backed by over 30 years of experience and a strong commitment to high-quality veterinary care.Book An Appointment
What to Expect at a Veterinary Appointment
Being prepared for your first visit will ease any stress and make the process more comfortable for you and your pet.
Please arrive 10 minutes early to fill out our New Patient Form. To save yourself some time, you can complete the New Patient Form online in advance.
Meet Your Veterinarian
A member of our team will review your pet's medical history and discuss any issues. You can ask questions if you want, and we'll dedicate time to answering them.
Examination, Diagnosis & Treatment
Once your pet's assessment is complete, we will provide a diagnosis and some treatment options. You snd your vet will decide which treatment is right for your pet.
After your visit, we will create a detailed report of our diagnosis, the discussion we had with you, and your pet's treatment plan. We will keep this information on hand whenever you need it.
Our Pet Care Philosophy
We proudly serve the pet owners of Walnut Creek. We are wholeheartedly committed to offering the highest standard of veterinary service to meet your pet's needs with compassion and kindness.
We are passionate about preventative care, client education, and providing comprehensive emergency and maintainence care to Walnut Creek pets.
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
- What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
- Are there payment plans available for my pet’s care?
We do not offer financing options at our clinic.
- Will I be provided with an estimate of costs?
We will provide a good-faith estimate of the cost of our services prior to treating your pet. However, unforeseen circumstances may arise that impact your final bill.
We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate prior to any further treatment.
- Should I call ahead to book an appointment?
Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your pet.
In the event that your pet needs emergency care during our regular business hours, please contact us right away.
- What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
- What types of animals do you treat?
We are proud to take care of dogs and cats in Walnut Creek.
- Where can I purchase my pet's prescription and food?
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
- Do you have any special offers for new clients?
As part of our commitment to your pet's ongoing health and well-being, Ygnacio Animal Hospital is proud to offer 50% off of new clients' first routine exam with our animal hospital.
- What are the fees associated with an emergency visit?
A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.
If further hospitalization, diagnostics or surgery are required, a deposit is required up front, with payment in full due when your pet is discharged.
- Can you help with my pet insurance?
We’re happy to help you fill out pet insurance forms for your pet’s visit.
Pet Owner Resources
Here are some helpful links for your pet's health.
Access your pet's medical records with the AllyDVM app.
New Patient Form
Download and fill out the New Patient Form to bring with you.